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Help
Free email support
Paid professional and technical services
Billing questions and other non-technical support
We welcome your comments and suggestions
Too busy to create your own listing? We can do it for you.
Frequently Asked Questions
1. How do I sign-up for DesignFinder?
You can sign-up here.
2. How do I change my email address to login?
To change your e-mail address please login using your old email and password,
then select "edit my account" located in the upper right corner of the page and
enter your new information.
3. I can’t login. What should I do?
Your login is case sensitive. If you have more than one email account make sure
you’re using the email you used to set up your listing. If you still can’t login please
contact the Webmaster.
4. How do I edit my listing?
To edit any information in your listing please login and select "edit my account"
located in the upper right corner of the page. Use the “Next” button to go to the
page you want to edit. Simply type (or paste) your changes in the appropriate text
entry boxes and Save. To change images click the “Browse” button, locate the
image files on your computer, then upload.
5. How do I scan my photographs?
If you don’t have images in digital format it’s easy to have photos, slides and
transparencies scanned at your local copy shop.
6. How do I prepare my images?
Use any photo editing software to prepare your images for the Web. You can
upload images with a resolution of 72 dpi, in JPEG or GIF formats (JPEGS are
generally better). Simple images, close-ups, and light backgrounds generally
reproduce best on the Web. Make sure your images are sharpened before you
upload them. For more detailed information see How To Prepare Images.
7. What are the maximum image sizes?
Your photograph (headshot): 80 pixels wide x 120 pixels high
Your best design work: 250 x 250 pixels with a maximum file size of 25K.
8. Will you set up my listing for me?
Yes, DesignFinder has an agreement with Resolve Digital to provide the help you
need on a time and materials basis. If you provide your text and images in
electronic format it will generally take one to two hours to prepare your images
for the web and set up your listing. The hourly rate for these services is $120.
9. Can you help me with copywriting?
Yes, Resolve Digital offers professional copywriting and editing services on an
hourly basis.
10. I already have a Website. Why should I join DesignFinder?
The most effective marketing strategy is to have a profile in DesignFinder that
links directly to your Website. DesignFinder is a great marketing tool that will lead
potential clients to your site where they can find further information.
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